1.0 Our beliefs regarding user privacy and data protection
The following our Completely Free Publishing Ltd beliefs regarding user privacy and data protection:
- Privacy and data protection are human rights.
- We have a duty of care to people within our data.
- Data is a liability, it should only be collected and processed when absolutely necessary.
- We will never sell, lease or otherwise distribute or make public your personal information.
2.0 Relevant legislation
This website is designed to comply with the following national and international legislation with regards to data protection and privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
By compliance with the above legislation, all of which are stringent, means that this site is likely compliant with the data protection and privacy legislation set out by many other countries and territories. If you are unsure about whether this site is compliant with your own country of residence specific data protection and user privacy legislation, you should contact our data protection officer, details of whom can be found in section 10, for clarification.
3.0 Personal information that this website collects and why
This website collects and uses personal information for the following reasons:
To become a member of this site, COMPLETELYFREEDATING.COM.AU, and use the facilities we require certain pieces of information to enable us to create an account for you and to enable us to provide you with the online dating service you have requested from us.
The website collects personal information when you register for our service. This information is used to allow other users, whether registered or not, to find people they might be interested in dating. By registering for our service you give us permission to display your details on our website and in other electronic forms to other users that might be interested.
The website collects your email address during the registration process. Completely Free Dating will never display your email address to another user and will not sell, trade or give your email address to anyone unless compelled to do so by English law.
The website’s servers automatically record information when you visit the website, including the URL requested, your IP address, browser type and the date and time of your request.
When you request to close your account, either using the option found in the ‘Edit Profile’ section or by sending an email to firstname.lastname@example.org, your account will be closed and all data relating to your account, including all profile data, messages, photos and other information recorded, will be deleted from our servers 30 days after the account closed date. Some or all of this data might still exist in backups we or our service provider keeps for up to another 7 days. After this time, all your data will have been permanently removed from our and our service provider systems.
3.2 Site visitor tracking
This site uses Google Analytics (GA) to track user interactions. We use this data to determine the number of people using our site, to better understand how they find and use our web site and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you. GA also records your internet connections IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 7 below).
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
4.0 How we store your personal information
No data collected during your use of the website is stored on our web server and is only stored by the third party data processors mentioned in section 7 below and detailed in section 3 above.
COMPLETELYFREEDATING.COM.AU put small files (known as ‘cookies’) onto your computer/device to collect information about how you browse the site. This enables us to understand how the site is used and to make improvements.
Cookies are used to:
- measure how you use the website so it can be updated and improved based on your needs
- remember the notifications you’ve seen so that we don’t show them to you again
COMPLETELYFREEDATING.COM.AU cookies aren’t used to identify you personally.
Find out more about how to manage cookies.
5.1 How cookies are used on COMPLETELYFREEDATING.COM.AU
The following section describes which cookies and how they are used on COMPLETELYFREEDATING.COM.AU.
5.1.1 Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use COMPLETELYFREEDATING.COM.AU. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- the pages you visit on COMPLETELYFREEDATING.COM.AU
- how long you spend on each COMPLETELYFREEDATING.COM.AU page
- how you got to the site
- what you click on while you’re visiting the site
We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.
We don’t allow Google to use or share our analytics data.
Google Analytics sets the following cookies:
|_ga||This helps us count how many people visit COMPLETELYFREEDATING.COM.AU by tracking if you’ve visited before||2 years|
|_gid||This helps us count how many people visit COMPLETELYFREEDATING.COM.AU by tracking if you’ve visited before||24 hours|
|_gat||Used to manage the rate at which page view requests are made||10 minutes|
You can opt-out of Google Analytics cookies.
5.1.2 Cookie Notice
You may see a pop-up cookie notice message when you first visit COMPLETELYFREEDATING.COM.AU. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again once you have dismissed the message.
|cookieconsent_status||Saves a status to let us know that you’ve seen our cookie message||1 year|
5.1.3 Functional Cookies
The website makes use some other “functional” cookies to ensure the services work, these are described in the table below.
|mem_id||Your membership ID with the website.||1 year|
|mem_key||Your membership key with the website.||1 year|
|scrWidth||Current width of your browser viewport.||Session|
|AWSALB||Load balancer for “sticky” sessions.||1 day|
6.0 About this website’s server
This website is hosted by Amazon Web Services (AWS) with an EU based data centre located in Dublin, Ireland. Details on AWS’s security can be found in the security section of the AWS website.
7.0 Our third party data processor
Google is located outside the EU but is EU-U.S. Privacy Shield compliant.
8.0 Data breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of us becoming aware of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
9.0 Data Controller
The data controller of the website is Completely Free Publishing Ltd, a UK Private Limited Company with company number 07550586.
Registered office is:
76 GLEBE LANE
10.0 Data Protection Officer
Mr Andrew Dixon
Technical Director, Completely Free Publishing Ltd
- Adding information about deleting of data for closed accounts, see the last paragraph in section 3.1 above.
- Updated policy for GDPR implementation.